Experience of a Personnel Manager Resolving Conflict in the Organization
Articles
Šarūnas Mačiulis
Mykolas Romeris University, Lithuania
Jolanta Sondaitė
Mykolas Romeris University, Lithuania
Published 2018-02-12
https://doi.org/10.21277/st.v40i2.193
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Keywords

a personnel manager
experience
conflicts in organizations
thematic analysis

How to Cite

Mačiulis, Šarūnas . and Sondaitė, J. (2018) “Experience of a Personnel Manager Resolving Conflict in the Organization”, Socialiniai tyrimai, 40(2), pp. 34–43. doi:10.21277/st.v40i2.193.

Abstract

This paper examines the experiences of personnel managers in Lithuania in solving conflict in the organization. The data were collected by means of a semi-structured interview. A thematic analysis was employed to achieve the goal. The results revealed three common themes: “conflicts caused by changes”, “conflict prevention”, “going through the conflict”. It was established that even though personnel managers use various strategies for avoiding conflict, they became involved, they experience strong negative emotional reactions.

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